FAQ's


How do I contact you?

We can be reached by Direct Message on Instagram, Facebook or direct on the website.  Simply open the chat button and send us a message.  You can also send an email to Info@theloftbylaurennicole.com

We typically respond within a few hours but please allow 24 hours to respond.

What credit cards do you accept?

We accept, Paypal, Visa, MC, American Express, Discover, Diners Club, Apple Pay & Google Pay,

Can I order if I live outside of the United States?

Unfortunately, we are not set up at this time for international shipping.

When will my order ship?

We process orders daily. usually within 24 hours Holiday orders will be processed on next Business Day.  You will receive a confirmation once the order has been fulfilled as well as shipping.

For jewelry, accessories  or any clothing listed with inventory available, there is a 2-5 delivery period.  For drop ship orders, please review each item as each item is detailed with either a delivery of 5 or 10 business days.

 

RETURNS - REFER TO RETURN POLICY